The logged-in user account or the DAW itself lacks the required write permissions to modify the "Public" or "Shared" system documents.
Verify target folder and permissions
Go to Settings (gear icon) > Sync and Backup > Manage Backup . cannot create soundtoys version root folder at soundtoys 5
Deleting the Soundtoys folder may help resolve issues related to corrupted or conflicting files. Reinstall the plugin and see if the error persists.
Right-click the antivirus icon in your system tray and look for "Disable," "Pause protection," or "Silent mode." Consult your AV’s documentation if unsure. The logged-in user account or the DAW itself
Go to . Toggle off the protection for the Documents folder.
The Windows User Account Control (UAC) often blocks installers from writing to the C:\Program Files directory unless explicitly authorized. Reinstall the plugin and see if the error persists
Allow the factory presets to remain on your primary drive at the default path: C:\Users\Public\Public Documents\Soundtoys\Soundtoys 5 . 5. Perform a Clean Reinstallation and Force a Plugin Rescan
If you’ve moved your Windows Temp folder to a secondary drive to save space, the installer might fail. Temporarily resetting it to the default location ( C:\Users\[Username]\AppData\Local\Temp ) often resolves the "root folder" error immediately.
Ensure the iLok License Manager is updated to the latest version, as licensing hitches can sometimes trigger generic "root folder" errors.
Keepvid is the ultimate video downloader online. See all the special things Keepvid can do.
See all features »
Keepvid can download video from 100s of sites. Check if your favorite is in the list, and try even if it isn't...
See full list »
Keepvid performs better and faster than most sites in the niche. Check why Keepvid is so much better than others..
See all reasons »