Go to the official Ubisoft website and download the latest installer.
The step-by-step solutions below will bypass the infinite loop and restore access to the game. 1. Wipe the Corrupted Save and Profile Cache
If the problem persists, you might need to edit the Windows Registry. One user found success by remapping the following registry keys to point to the regular \documents folder instead of \documents\onedrive :
The majority of "Creating Profile Data" locks occur on PC due to strict Windows directory restrictions, corrupted save directories, or local system conflict points. 1. Wipe Corrupted Local Save Folders
Force offline start / network test
Few things are as frustrating as buying a new game, installing it, and then being blocked by a loading screen before you even press "Start." For many PC players of Watch Dogs 2 , this is a common reality. The game often gets stuck on the initial launch screen with the message
The "Creating Profile Data" stuck screen is —it’s a design failure. Ubisoft never implemented a timeout or error message for profile creation. The game assumes success. When anything goes wrong (permissions, AV, cloud conflict, Unicode paths), it sits in an infinite wait state.
Look for the Watch_Dogs 2 folder and delete it. (Note: This clears out bad GamerProfile.xml configurations).
Some players are experiencing an issue where their game gets stuck on the "Creating Profile Data" screen while trying to create a new profile in Watch Dogs 2. This issue prevents players from progressing further into the game. watch dogs 2 creating profile data stuck
Click inside the field, move your cursor to the very end of the existing path, press space once, and append: -eac_launcher . Click and then OK to save changes.
Manually navigate to C:\Users\[YourUsername]\Documents\My Games\Watch_Dogs 2 and delete any leftover files.
Navigate to your documents: Documents\My Games\Watch_Dogs 2 .
Watch Dogs 2 relies on connecting to Ubisoft servers. If your Windows contains redirect rules (specifically for Ubisoft domains), the game cannot phone home to create your profile, causing it to hang. Go to the official Ubisoft website and download
Would you like help with recovering your save after fixing the issue?
Corrupted initial profile files frequently cause endless load loops. Resetting this specific folder forces the game engine to re-initialize profile parameters correctly.
Recreate Ubisoft Connect profile cache
Launch the game. If it works, you know EAC was the issue. Keep in mind that this will disable online multiplayer, but it's an excellent troubleshooting step for single-player. Wipe the Corrupted Save and Profile Cache If