The Hardware Information Does Not Match With Your Dongle Autodata ((link)) -

Your version (e.g., Windows 10 x64, Windows 11)

Check to ensure the "Sentinel" or "Virtual USB" drivers are active without error icons. System Settings:

A: Probably not. The error message explicitly tells you to "contact Autodata Limited or your supplier". If you are using a cracked version, Autodata will not provide support. Your version (e

To keep your workshop running smoothly and avoid downtime, consider these best practices:

3. Clear and Regenerate the Hardware ID (For Emulated/Licensed Copies) If you are using a cracked version, Autodata

Try every Autodata dongle in the shop. If another dongle works, you have found the problem: you have the wrong physical key.

Remove the dongle, wait 10 seconds, and try a different USB port (preferably one directly on the motherboard rather than a USB hub). If another dongle works, you have found the

For unofficial versions, these steps are critical.

For detailed visual steps on resolving specific "Sentinel Key Not Found" or "Runtime Error 217" issues, you can refer to troubleshooting guides on

typically occurs when the Autodata software cannot verify the security key (Sentinel dongle) or its emulated version due to hardware changes, incorrect drivers, or system setting mismatches Immediate Troubleshooting Steps Run as Administrator : Ensure you are running the Autodata.exe and any emulator setup files (like Install_x64 Install_x86 ) by right-clicking and selecting Run as Administrator Verify Hardware ID (UID)

If all else fails, a clean reinstallation is your best bet. Uninstall Autodata, then use a tool like Revo Uninstaller to scan for and remove any leftover files and, most importantly, associated with Autodata and Sentinel. After a thorough cleanup, restart your PC and begin the installation process from the beginning.