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For very simple needs, don't overlook what Outlook already offers. You can customize Outlook's contact form to add custom fields, use categories to organize contacts, and leverage Outlook's search and filtering capabilities. While not a full CRM, this may be sufficient for freelancers and very small businesses. I will also include additional searches for specific aspects

The Ultimate Guide to Business Contact Manager for Outlook 2013

If you are looking to upgrade your systems, consider these modern alternatives that match or exceed BCM's capabilities:

Open Outlook 2013, click on , and select Office Account . Click About Outlook to verify whether you are running the 32-bit or 64-bit version. You must download the BCM installer that matches this architecture exactly. Step 2: Download and Install BCM