Save the file to a secure, memorable location, such as:
Your license key activates your Veritas product's core functionality. The customer registration key is specifically for telemetry tools like Usage Insights, allowing you to report on your licensed capacity and consumption. They are not interchangeable .
install_path\NetBackup\var\global\registration-key.json Linux/Unix: /usr/openv/var/global/registration-key.json Using the Command Line:
After downloading the file, you must apply it to your software environment to complete activation. The exact path varies by product, but the general workflow remains consistent: During Installation Launch the Veritas product installer. How To Download Veritas-customer-registration-key.json
: If you must add it manually later, place the file in the following directory: /var/global/customer_registration/ : If you cannot log in or download your key, contact Veritas Support to request a temporary registration key file. Veritas Technologies Are you currently performing a new installation version upgrade
For further help, refer to the official Veritas documentation for your specific product version or contact Veritas Support directly.
To successfully download the customer registration key, ensure you have the following: Save the file to a secure, memorable location,
Once you have downloaded the file, you can use it in several ways:
Your Veritas account is not linked to a Customer ID. Solution: Contact Veritas Customer Care or your reseller to add your account as a License Administrator. Provide them with the Customer ID starting with “CID-”.
: Credentials for the Veritas Support Portal. install_path\NetBackup\var\global\registration-key
This customer registration key is a required requirement for installing or upgrading Veritas NetBackup versions 8.1.2 and later. It securely links your primary server infrastructure to Veritas Smart Meter / Usage Insights for telemetry and license tracking. Step-by-Step Download Instructions
Downloading the Veritas-customer-registration-key.json file is a straightforward process if you follow the right steps: