Click > Troubleshoot > Advanced options > Startup Settings . Click Restart . After your PC restarts, press 4 or F4 to enable Safe Mode . Step 3: Reinstall or Roll Back Faulty Drivers
Roll back or uninstall problematic drivers
Start with these methods, as they can solve the problem without needing a separate computer or advanced technical skills.
Click on > Troubleshoot > Advanced Options > Startup Settings > Restart . After your PC restarts, press 4 or F4 to enable Safe Mode . Step 2: Roll Back or Reinstall the Faulty Driver system thread exception not handled new
Run these two commands from an elevated Command Prompt to check and repair OS file corruption and disk errors.
Often, the BSOD screen will list a specific file that failed (e.g., nvlddmkm.sys for Nvidia or dxgmms2.sys for DirectX).
If the error started after installing a new program or update and the steps above did not work, use a System Restore point to roll your PC back to a time when it functioned perfectly. Click > Troubleshoot > Advanced options > Startup Settings
Here’s a focused guide to troubleshooting the Blue Screen error, specifically when it mentions "new" (e.g., What failed: new or a driver containing "new").
A "System Thread Exception Not Handled" error means that a system process (thread) running inside the Windows kernel generated an exception that the error handler failed to catch.
If you recently updated a driver and the error started immediately, right-click the device in Device Manager, go to Properties , select the Driver tab, and click Roll Back Driver . 4. Repair System Files Step 3: Reinstall or Roll Back Faulty Drivers
Did this issue start after a , such as a Windows update, driver update, or installing new hardware?
Rename the offending driver file (replace filename.sys with the actual name shown on your BSOD screen, such as atikmdag.sys ): ren filename.sys filename.old Use code with caution.
Graphics drivers frequently trigger this exception. A clean installation completely wipes corrupted data: Open and expand Display adapters .