. For many, this feels like a sudden lockout from their digital life, often occurring right after a Windows update or a botched software installation. The Secret Identity
Manually navigate to and delete the following directories if they remain on your storage:
The most common cause is a failed update or corrupted installation of the Kerio Outlook Connector.
. Be sure the service is correctly installed and configured". kofmsp.dll
Understanding the root cause helps prevent the issue from recurring. The library most frequently breaks down due to three primary scenarios:
This error can be triggered by several factors, all pointing back to the connection between Outlook and the Kerio software.
The is a "Message Service Provider" file. Its primary job is to act as a bridge between your local Microsoft Outlook installation and the Kerio Connect server. It allows for offline synchronization, meaning you can manage your emails even without an active internet connection, and then sync them once you're back online. The library most frequently breaks down due to
Your public links are automatically deleted after 13 months. If you delete a link, you'll still have access to the thread in your AI Mode history. Learn more Delete all public links?
Manually delete residual folders by opening File Explorer and clearing out: C:\Program Files (x86)\Kerio\
Manually delete any leftover local folders by opening File Explorer and purging these directories: C:\Program Files (x86)\Kerio\ It allows for offline synchronization
You usually won't notice this file unless something goes wrong. Common triggers include:
"Cannot open your default e-mail folders. An unexpected error has occurred. MAPI was unable to load the information service KOFMSP.DLL. Be sure the service is correctly installed and configured."