Kepware The Installer Was Unable To Find Required Root Certificates Exclusive -
Ensure Windows Update is functioning. You can force a specific update for certificates:
For air-gapped industrial servers where Windows Updates are prohibited or impossible, you must export the necessary certificates from an online machine and manually install them on your target machine. Step 1: Identify and Obtain the Certificate
Run and install all pending "Important" and "Root Certificate" updates. Restart the machine and retry the KEPServerEX installation. Ensure Windows Update is functioning
To resolve this issue, follow the steps below in order of preference.
The simplest fix is to connect the machine to the internet and run Windows Update Restart the machine and retry the KEPServerEX installation
This article provides a comprehensive guide to understanding why this happens and steps to resolve it, particularly for secured or offline industrial environments. What Causes the Missing Root Certificates Error?
Identify the vendor signing the Kepware executable. Right-click the Kepware installation file, select , and go to the Digital Signatures tab. What Causes the Missing Root Certificates Error
If any certificate in the chain is missing or untrusted, the installer aborts to prevent execution of potentially tampered software.
For older systems, like Windows 7, the community and vendors have developed specialized, all-in-one certificate patches. These are small utilities designed specifically to pre-load the necessary root certificates for KEPServerEX.
